Legiano Responsible Gambling — How to Keep Control of Your Time and Spending

Only people who are 18 or older may use our site. Gambling can be addictive, so treat it as entertainment, not as a way to make money.

Below we describe the rules for staying in control, the tools we offer (a break from gambling and self-exclusion), a self-assessment test with 13 questions, advice for parents and the organisations that help. Gambling regulations differ from country to country, so check your local regulations.

Rules for keeping time and spending under control

• Entertainment, not income — play is for fun, so don't treat winnings as a source of living.
• No chasing losses — after a loss, take a pause instead of coming back to win the money back.
• Spare money only — play only with money you can easily do without.
• Time and amounts under control — decide in advance how much time and money you are willing to spend on play.

Gambling stays entertainment only when you are the one who decides when to stop.

When to take a break at Legiano

If play starts eating into your work or study time, or you find yourself hiding the amounts from people close to you, that is a clear signal to rest. Play responsibly, and use the tools we describe in the next section.

For players who want to cut back, we offer a break from gambling and self-exclusion. Both start with a message to our support team.

A break from gambling at Legiano

Legiano self-exclusion step by step

Unlike a break, self-exclusion means the account is closed, not just temporarily disabled.

1. Send your request

   Write an e-mail to support@legiano.com asking for self-exclusion.

2. Your account is closed

   We close it as soon as possible; we don't state specific time frames.

3. Report any other accounts

   If you hold other accounts with us, you must tell us about them.

What Legiano doesn't offer: limits and reminders

We are straightforward about what we offer and what we don't: the table below shows which play-control tools are available with us.

We don't promise limits, so your budget and the time you spend playing are up to you. When that stops being enough, a break or self-exclusion remains.

Our self-assessment test has 13 questions. It helps you take an honest look at your own habits, but it doesn't replace a conversation with a specialist.

Topics covered by the self-assessment test

• Work and study — whether play pushes out your work or school duties.
• Hiding amounts — whether you have to hide what you spend on play from people close to you.
• Borrowing — whether the money you play with comes from loans.
• Playing until everything is gone — whether a session ends only when your funds run out.
• Chasing losses — whether you go straight back to play after a loss to win the money back.

What to do after the Legiano self-assessment test

If your answers worry you, you can take a break, ask us for self-exclusion, or turn to one of the organisations listed below.

Play responsibly, and don't wait to ask for help when gambling stops being fun. We have collected contacts you can talk to about gambling problems.

• 13questions in the self-assessment test
• 3organisations on our help list
• 24/7live chat with our support team
• 18+gambling for adults only

Talk to us first: Live Chat and e-mail

• Live Chat — our support team is available 24 hours a day, 7 days a week.
• support@legiano.com — write here to ask for a break from gambling or for self-exclusion.
• complaints@legiano.com — write here if you want to file a complaint.

International organisations on the Legiano list

• GamCare — an organisation that supports people for whom gambling has become a problem.
• Gamblers Anonymous — a fellowship of people working to overcome gambling (www.gamblersanonymous.org).
• Gambling Therapy — support for people with a gambling problem (www.gamblingtherapy.org).